Delivery & Returns

At Magical Nest, we’re committed to providing you with a seamless, end-to-end experience—from design to final installation—and ensuring your complete satisfaction.

Delivery Process
Production & Quality Checks
Once your design is finalized and measurements are confirmed, your custom pieces are produced in our state-of-the-art facilities. Our skilled craftsmen ensure every item meets our stringent quality standards.
Shipping & Transportation:
The product will be shipped and delivered within in 6 to 8 weeks. Your order is carefully packaged and dispatched directly from our factories to your home. We coordinate logistics to ensure timely delivery, and our team works with local partners to safely transport your items.
Professional Installation:
Upon arrival, our expert installation team handles the setup, which typically takes around 10-15 days. We perform a thorough deep cleaning and a final walkthrough with you to ensure everything is installed to perfection.
Return & Replacement Policy
Custom-Made Excellence
Our products are made-to-order with personalized designs, which means they’re uniquely crafted for your space. As such, once production has started, returns are generally not accepted.
Warranty & Defects
We stand behind our craftsmanship with a comprehensive 5-year warranty on manufacturing and installation. If you notice any defects or issues covered by our warranty, simply contact your project manager and our team will promptly arrange for repair or replacement.
Non-Refundable Items
Due to the custom nature of our products, our initial signup fee and most design-related costs are non-refundable. However, any issues that fall under warranty will be addressed at no additional cost.
Any failed transactions will be credited back in the source account within 5 to 7 working days. 
Additional Considerations:
If you experience any problems with installation or if there are issues not covered by the warranty, please reach out to our support team. We’ll work with you to find a satisfactory solution, which may include repairs or, in some cases, adjustments based on your feedback.
Contact Information
If you have any questions or concerns about these Terms, please contact us at:

Email: care@magicalnest.com

Phone: 080-471-66600

Address: 110/43/3, Cheemasandra Main Road, Near Vcrave office, Virgonagar, Bengaluru, Karnataka, 560049

Thank you for choosing Magical Nest. We look forward to creating a magical, personalized space for your home!